Monday, November 17, 2008

East Africa Safari

I recently returned from a 17 day East Africa Safari spending a week in Tanzania and a week in Kenya. This has been my dream trip since I can remember and after 20 years finally made it! I traveled with my sister and my cousins from California and we were fortunate enough to be the only 4 in our party for game drives etc. I worked with a new company called All Africa Expeditions, the owner Albert Anson, being a past manager for Park East Safari's and the past 2 years with International Expeditions before opening his own company. Initially I had booked us with IE and Albert was the contact person so when he left to open his company I decided to stay with him. He packaged the exact same itinerary for us that we had booked with IE and I had previously sold in the past to clients on Park East and Micato.

We were not disappointed! It was the trip of a lifetime for all of us for sure. We were met at the airport in Arusha by a representative of Ranger Safari's who handled the Tanzania portion of the trip. The airport was very small and we easily obtained our visa's for Tanzania within a matter of minutes after arriving. It was a short ride to our first hotel which was called the Movairo Lodge. Check in was efficient and quick as our Ranger representative handled it for us. The Lodge is on the grounds of a working coffee plantation and a beautiful setting with all the cottages surrounded by magnificent bougainvillea's of all colors. They had a small pool as well as walking trails but being so tired we did not take full advantage. Each cottage was fully equipped with electricity and all amenities we could have needed including insect lotion, spray and flashlights. Actually all of these things were provided everywhere we went so we could have nicely omitted them from our packing. The food was and service was fine, we were off to a good start.

We were met by our guide in the morning who was with us the entire tour of Tanzania. His name was "Sulieman" and he was a gem for sure! From Arusha we went to Lake Manyara for 1 night and stayed in the first of a few Serena Lodges. We spend 2 nights at the Ngorongoro Crater Serena Lodge and had a day room in Nairobi prior to departure at the Nairobi Serena ( truly deluxe property). I could detail every property for you but I'm sure most of you know them and this would get quite lengthy! Both of the lodges had spectacular grounds set overlooking the lake and the crater. Our rooms all had balconies or patios with incredible views and again were fully equipped with everything we might need and more. The beds were quite comfortable and showers strong and good with hot water and pressure. Each lodge also provided day laundry service as well as had salon & massage amenities. The massage options were well received after some of the driving in Tanzania! The food service in the Lodges was mostly buffet with main meal choices for dinner's main course. The fruits and vegetables were marvelous and very safe to eat and certainly no one went without a meal! Each property also had a nice lounge/bar area where the views were incredible. Limited evening entertainment was provided at each facility, more than enough truly.

In between Lake Manyara & Ngorongoro Crater we spent 3 nights on the Serengeti in a mobile tent camp site. This was truly a fabulous experience and so well orchestrated. Being the beginning of the short rainy season and end of a peak season, we were the last guests to stay in this location. And we were the only guests which was very special. Prior to our arrival there had been 8 tents set up for capacity of 16 guests, this being a maximum for most of their locations. We were only 2 tents along with the lounge/bar/meal tent and the crew site. We had a crew of 8 for the 4 of us and the service was just excellent. The accommodations were way more than we anticipated from a mobile sit and we were just thrilled when we saw the flush toilets in each tent! The tents were again equipped with every conceivable amenity and the beds so very comfortable! The food was the best of anyplace we stayed, I can honestly equate it to almost any cruise line I have sailed on. The portions were moderate but more for the asking and we always had 2 options for dinner. Delicious soups were the start and we ended with deluxe desserts as well. Our breakfasts began with wake up calls by the side of our tents along with coffee or tea to get you started. Eggs, bacon, sausage, all cooked to order, just couldn't ask for more.

Our guide arranged our game drives around our wishes and we of course deferred to him. We always had at least 2 per day, some days opting for a longer morning drive and other days even full day drives for which we were packed full meals to go. We were greeted after each drive (and arrival to each site) with a cool or warm clothe to wipe our faces and a cold glass of fresh juice. Hot water for our showers was provided within 10 minutes of returning to our tents. Each night before dinner we had "happy hour" by a campfire and were served drinks of our choice along with an appetizer. Our laundry was done complimentary as well and returned each evening to us. We were walked back to our tents and made sure we had everything we needed each night including our whistles in case we needed help!

Each day in the Serengeti the animals moved a bit closer to our camp site so by the time we left they were very near by. It was so peaceful sleeping each night listening to the sounds of the wildebeest, zebra and lions in the distance. Again, we were so thrilled with the entire organization, it was very impressive and first class all the way. I think they order in which we experienced the various properties was perfect too. It just got better and better and I think by experiencing the mobile camp site before the permanent ones was the right choice. No disappointments or expectations that weren't met.

In Tanzania we did all driving to get from point to point. Some of it was very rough and long, very dusty as well. It would not be for everyone for sure but it was part of the experience and will be most helpful in selling safari for me. The habitats for all the animals were quite different from place to place and much of it would have been missed without the driving. Before I go to Kenya, let me say that we saw all of the Big 5 many times over as well as up close and personal! I have some marvelous video to prove it. The migration of the wildebeest and zebra began early from Kenya because of the weather so we were able to experience that as well. To "live" on the animals territory is certainly the experience of a lifetime, at least it was for us.

Our Ranger staff drove us to the border in Kenya where we began our next week. The border was certainly interesting and busy but again an easy time had in getting our visa's here as well. The transition from one company to the other was very painless and well handled. Our next stop was Amboseli with our guide Pilot. Our next stop was a permanent camp site called Tortillis in Amboseli. This was marvelous! The main area of check in, restaurant and lounge was overlooking a small water area constantly teaming with birds and animals. The tents were luxurious for sure each with a patio area, fully equipped with amenities, deluxe vanities and bathrooms. The lighting was excellent, beds very comfortable and the setting was marvelous. The service and meal choices were excellent as well and we had no complaints at all.

Our second and 3rd permanent camp sites were Samburu Intrepid and Mara Intrepid. The Intrepid chain of sites has been around a long time I understand and certainly are deluxe for tents! I think the amenities and tents were a bit more deluxe than Tortillis but I think the overall setting of Tortillis might have had a slight edge. Both Intrepid were set on rivers with balconies or decks overlooking the water. The set up of the tents were almost identical in each with very deluxe bathrooms and amenities. Electrical service again was full and every amenity was offered along with lovely restaurant and lounge areas. The Mara Intrepid was the only site to have a lounge with an actual television as entertainment. Not something we missed but for some would he a high point! The food in all 3 camps was for the most part buffets again with a main choice selection for dinners. The food was abundant and no one lost any weight on this trip for sure! The gift shops were very well outfitted also and service at all sites was just excellent.

We had 3 different guides for each site and certainly the terrain was very different in each place. All our guides were excellent and our game drives were incredible. Each offered a variety of options with our drives, from bush breakfasts to sundowner happy hours on the mountains or hills. If anyone thinks this was roughing it well, this experience gives new meaning to camp sites! We also did a balloon ride over the Mara as well which was quite the experience ending with a champagne breakfast served on the plains!

I almost forgot our 1 night stay at Mount Kenya Safari Club which is currently under renovations as a Fairmont Property. To say the least it is a deluxe property for sure as you expect from a Fairmont. A nice experience as I had always heard about this property and William Holden and Stephanie Powers contributions to it. Truly a magnificent place but honestly to me, would not be my choice for a safari stay. Loses something in the translation of atmosphere for me but glad to have tried it.

We also used Air Kenya in short flights within Kenya for the most part. Talk about a pleasure flying! Arriving 5 minutes to the airstrip prior to the flight arriving and taking off 5 minutes after that give new meaning to ON TIME ratings! Very courteous staff and enjoyable flights for sure. Also, we did not ever have a problem with the weight restrictions on our flights and we were all over the 33 pound restriction. I think mostly this was because our flights were not overly full either but this is something we need to be aware of for our clients, it could have been a problem for us, thankfully was not!

I could go on and on about this trip but will just say it was everything I had ever dreamed it would be and I would not hesitate to go again in a heartbeat. I'm not sure if I have a client base for safari but am certainly going to try. From the small amount of safari and area I have experienced I can see where this type of a trip can be planned to meet almost anyone' needs. I was able to see a couple of other property types and they can be quite diverse and accommodating. I'm more than happy to provide any additional detail to anyone who might need it.

One other note worthy thing. My cousin Bob has sleep apnea and uses a breathing machine at night. Arrangements were made in advance for this and as happens on any trip (never mind Africa!) these don't always work out. At our first camp site they were not aware of this need and of course being a mobile site it was not a simple matter. The staff went above and beyond while we were out on our first drive to connect an additional link to the generator to make it work. At the lodges of course this was not a problem but the camp sites are different. Each site shuts down the electricity during the night while we sleep as part of operations. If they were not able to configure their generators they instead left the power on all night for us.

Again, above and beyond for the entire trip, we have not one complaint or thing we would change. I thank Albert for helping make my dream come true, it was a perfectly planned trip! His years of experience selling Africa (and being a native helps) certainly worked for us and I would highly recommend All Africa Expeditions and will certainly use them again.

Sorry to be so long with this, hard to condense a dream trip! I'm sure I have forgotten key points, please just ask me if I can help.

Kathy Wachter

Friday, November 14, 2008

Paradisus Palma Real

I just returned from a 3 night stay at Paradisus Palma Real in Punta Cana. The airport there is pretty cool with those giant thatched roof buildings. Getting a taxi can be a bit of a hassle, you are accosted as soon as you go outside but the ride is a short half hour. The entryway and lobby of the resort are gorgeous, the hotel centers around a giant courtyard looking right through to a massive pool and great beach. We had a garden view room and it was well appointed. The beds were very nice and the maid service was unbelievable considering it was three guys making a mess in there. We made sure to take good care of her when we left. Paradisus has a main buffet and five or six restaurants which require reservations and a bit of a dress code. Not having anything other than shorts and flip flops we were restricted to the buffet which suited us fine. There is a good selection with fresh fruit and juice. The dishes themselves could be a little off, not bad per se, just not what you expect but I think that's standard in the Caribbean. Overall the staff were very warm and considerate and if you can manage a little spanish they'll appreciate it. Tips here and there are also more than welcome. This all-inclusive is pretty much all couples as well as a few wedding parties. There were only two families with kids but maybe there's more during the peak season. I talked to a bride and groom from Ohio who raved about their stay for their wedding and honeymoon. A great place for a couple who wants a beautiful setting and a nice quiet vacation (except a show every night and a small casino almost nothing at night)

Peter Cacciari

Thursday, November 13, 2008

Report on the World

Columbus may have discovered America, but I have discovered THE WORLD. As soon as you step on the gangplank and you
are greeted by Dennis, who has been with the line since its inception, you know that you have entered a different sphere, a planet
where everything is gentle and soft. Each and every member of the staff/the crew is there for you - service with a smile - and what
smiles! There are 250 employees no matter how many residents/guests are sailing. On our cruise we were about 125. Speaking
to the son of one of the residents, he told us that he tries to sail as often as possible (his parents own a 3-bedroom apartment on board)
and the maximum guests on board that he has experienced have been around 350.

Pauline and I each had a Studio Apartment, with clean lines, built for the ultimate efficiency. There is a sitting area and a desk
and a delightful balcony. One architectural/designer special feature that I have never experienced on any other vessel was a big picture
window in the bathroom that looks into the cabin area and on to the balcony and on to the sea. So one can shower, or while putting
makeup on, look out and watch the seas, the skies with varying colours especially at sunset. Or you can draw the shades closed
electrically when in Port.

We did a site of the 1, 2 and 3 bedroom apartments. And the one thing they all have in common is, when you walk in the front door
you enter into amazing brightness. Yes, the sun was shining when we were doing our site, but with the miles of deck space
these larger apartments have, I cannot envision any one of them ever being dark. Each bedroom has its own bathroom. The
Master has a separate tub and shower. Top designers, i.e. Nina Campbell, Hirsch Bedner, JP Molyneux and TMT Design have
been the decorators and of course each individual owner has put his/her stamp on their own residence. When renting, one can
request the preferred type of decor. From delightful modern, to English country, to Italianette, lots of choices. These larger
apartments have a great kitchen with very well hidden washer and dryer.

Dining is pure delight. Four diningrooms and a deli. Food delicious and lovely service. Activities on board abound. There is a great
tennis court. The golfers find putting greens, chipping areas, a simulator, and driving range. The Sports and Golf Director
is available for lessons and happy to arrange private golf trips to the best golf courses all over the world. Same can be done
for the tennis player. There is a gym, a beautiful outdoor pool and indoor pool as well. The Banyan Tree Spa is divine. I
had the best massage I have ever had. The spa has a jacuzzi, steam baths and saunas. There are no "shows" but each night
at cocktail hour and after dinner, there is a variety of piano and violin music, jazz, a wonderful singer, and, when in Port you do
get excellent local talent to perform as well. The library is great with excellent variety of books and DVDs. Library has a lovely
seating area. Pauline and I were most fortunate to have attended a cocktail party where their guest Chef, Serge Bottelli (who manages
La Coquille Restaurant and oversees the cuisine at Tuckers Point Club in Bermuda, where he made the most amazing hors d'oeuvres
(accompanied by lovely champagne of course) Serge has been profiled on Discovery Channel's "Great Chefs of the World".
Serge also gave a cooking demonstration where we got to sample all the delicious dishes (accompanied by wine of course). He
was charming and very funny. The World always arranges to have such special features on board.

Those on board have the choice of full privacy in their own apartment, or they have friends over for dinner, get together around the
pool, make reservations in one of the restaurants to dine together, etc., just like one would do on land. One can see the existing
camaraderie amongst the owners. And we found they were very open to meet the new "faces". We had great chats with them
and enjoyed listening to the stories of their various sailings. Most spend 4 months and more on board. It is only The World that
will spend 2, 3, 4 days and more, depending on destination, at Port. Side trips can be taken knowing your floating home is waiting for you when
you return - back to the "other" WORLD.


Luisa McGrath
Travel Exchange - A Virtuoso Agency
2 Sconset Square
Westport, Ct. 06880
203-221-3500

Friday, October 31, 2008

Paris Oct 25-28, 2008

I have recently returned from a quick trip to Paris. My trip started by flying the new airline OpenSkies. I had business class from New York to Paris and it was very nice. All the seats in business class lay completely flat. There is a good selection of movies, tv shows and games and the service was excellent. We flew into Orly airport and since it is a smaller airport than CDG we quickly made our way out of there.

Once we arrived in Paris we made our way over to Le Meurice. I had a deluxe room at Le Meurice. It was an elegant room with a courtyard view and spacious marble bathroom.
Many of the rooms have views of the Tuileries. The Belle Etoile Suite on the seventh floor is fabulous and has panoramic views of just about all of Paris. Le Meurice has beautiful banquet facilities, two restaurants, and a great bar. It also has a one of a kind frosted mirror in the lobby that guests can write on. I did leave my handprint on it.... it does get wiped out though....



View from the top of Le Meurice

In the afternoon we take a bike tour of Paris with Fat Bike Company http://fattirebiketours.com/Paris. The ride lasted about 2 hours and took us all around the city but was a very easy ride. Our guide would stop frequently to give us some history about the city. He was very knowledgeable and the tour was great. After the tour we had dinner at a nice local restaurant, L'Ardoise. It was a very small restaurant but the food was good. .

The next day we went over to Plaza Athenee and checked into our Junior Suites. The hotel has a great location. They have modern and traditional rooms and some have views of the Eiffel Tower. There is a Dior Spa, a wine cellar where private tasting can be arranged and in the winter their courtyard has ice skating for their guests. We had a wonderful dinner at the hotel and drinks at their very modern and hip bar.

My Room

The following day we were back to the airport for our flight home. This time we had Prem + class on OpenSkies. Each seat has plenty of legroom, reclines 140 degrees and has a personal entertainment system with the same movies as Business Class. The service was again excellent and the time passed very quickly.

All in all it was an excellent trip and I hope to return to Paris soon.

Wednesday, October 29, 2008

Round Hill Inspection - by Cliff

I recently returned from a short visit to Montego Bay and Round Hill. After all the years of hearing how great Round Hill was, I was very glad to get the opportunity to see it for myself.

Not having been to Jamaica in many years, I had the common impression that it is somewhat dangerous and you would be confined to your resort. On arrival I found an extremely modern and efficient airport. While a car and driver from Round Hill was there to meet me, common travel sense would tell the independent traveller to go to the Authorized Taxi Desk located just outside of the Customs Hall. Yes there are many "independent" taxi drivers that one should avoid for obvious reasons.

Round Hill is a 25 minute ride from the airport and is a 40 acre complex of villas as well as the 36 unit Pineapple House hotel section. The Pineapple House units designed by Ralph Lauren using a very simple white and blue color scheme framing the huge windows (on the upper floor) or balconies (on the main level), all looking out to the sea. Scattered around the hillside are the 27 villas each decorated by the individual owners. 22 of these villas have their own full sized pools and all are staffed from 8am to 2pm. The villas are a great spot for families or several couples who want to share the experience. Unless requested in advance, televisions are not in the units--at first a sort of strange experience, but ultimately a plus. The hotel is over 100 years old and has the feeling of a very comfortable club. Many guests return year after year. While many owners and guests are wealthy and celebrities often vacation there, Round Hill does not have a feeling of pretense. These are people who could spend their vacation time at any resort in the world but enjoy the relaxed style of this singular location.

If you are looking for flaws, they are there. As I said earlier, this resort is over 100 years old and you can see a bit of rust here and there, but it is part of the charm. Maintenance seems to be constant with the large staff pruning and painting etc. The public areas are clustered around the beach and consist of 2 restaurants, the beach bar and the main bar which was designed by Ralph Lauren who lives at Round Hill several weeks a year. The main bar has wonderful photographs of past celebrity guests from the hotel archives. The food is very good. Do note guests are not permitted into the restaurant in shorts after 7pm. The chef is a 33 year old local who is a James Beard award winner. Jamaican buffets and beach dinner parties are offered twice a week.

During the day the beach is the center of activity as well as the newly constructed infinity pool. There is a spa located in a very quiet area as well as a full fitness center. The resort faces The Tryall Club across the bay where Round Hill guests have privileges. Other daytime activities are water-skiing, scuba diving and deepsea fishing. We took a ziptreking trip which is always a fun adventure and it is only 25 minutes from Round Hill. One night we went to downtown Montego Bay, or MOBAY as they call it, to sample a local restaurant. The venue called "Wine With Me" was a really modern, local restaurant with extremely attentive service. Again the trip off property was a really good option as it gives you a taste and feel of the local fare and culture.

There are many non stop flights from New York to Montego and it takes less than 4 hours to get there. Travellers can leave NYC in the early morning and be on the beach by early afternoon, making Jamaica a good choice for a short vacation as well. While not the newest and most high profile resort, Round Hill is a historic, still much in demand, resort with many unique features.

http://www.roundhilljamaica.com/

Cliff Morgan, Manager Leisure Services
Travel Exchange - A Virtuoso Agency
2 Sconset Square
Westport, Connecticut 06880
203-221-3500
cliffm@travelexchange.net

Wednesday, April 16, 2008

My NYC Fam

Yesterday I was in New York and experienced 2 great new travel products. In the morning I had a site inspection of the newly opened Plaza Hotel and in the afternoon I flew by US Helicopter ( Delta & Continental code share on it ) to the Delta Terminal at JFK.

The Plaza

As we all know the Plaza Hotel closed 2 years ago for a complete transformation. The iconic formally 800+ room hotel has now reimerged into a mixed use
residential/hotel operation. The building is the same on the outside but inside is another story. You now enter the hotel from the Fifth Avenue side only. The CPS entrance is for the residents only. You enter into the familiar, fully restored Palm Court with has a recreated glass ceiling (not seen since the 1940's) over the room which is still the premier location for afternoon tea in the city. To the left is a brand new lobby area with seating and a Champagne bar facing Fifth Avenue. The Oak Room & Bar are still being restored but will be the same only better I was told.

The hotel now has only 280 rooms that face Fifth Avenue, 58th Street or a newly created courtyard. The courtyard rooms look over a fountain and garden area that is not a public or function space. There are no Parkview rooms. The condo portion of the building has the park views. The guest room floors were completely gutted and are essentially brand new. The hallways are very traditional white, bright with no artwork, just chandeliers and a blue carpet. The rooms are huge-from 450-575 sq ft. Rooms have every amenity expected with state of the art technology all controlled by a computer screen that detaches from the entryway hall. The large Bathrooms have separate baths,showers and double sinks with gold plated fixtures. Each floor has 2 butlers who introduce themselves on arrival and are there for whatever is required. The hotel is doing scheduled site inspections for the next 2 months. It is a property that should be seen as you will be asked about it. Contact Clovia Leslie at clovia.leslie@fairount.com or (212) 518-1178.

US Helicopter

US Helicopter is doing codeshare flights from Wall Street "JRB" or 34th Street "TSS" to either the Delta Terminal at JFK or Continental at Newark. These 8 minute flights from Manhattan to your terminal make the Virgin free limo seem so last century. You check your luggage at the terminal to your destination (50lbs, one piece maximum) receive your boarding pass and clear security before leaving the city. You fly from the East Side of Manhattan directly onto the runway at Terminal 3 where a van picks you up and takes you to Gate #11---still within a secure area. There is no security rescreening. Best of all is that all full fare Business class passengers ( C, J & D) get this for no additional charge when booked and ticketed in conjunction with their transatlantic ticket. It can be sold independently using the US Helicopter code "UH" see the attached link for details.

http://www.flyush.com/

Delta Terminal JFK

We arrived at the Delta terminal on the day the merger of DL/NW was announced and found the facility to be in much better shape than on previous visits. The attached Terminal # 2 has completed a full renovation including a new Todd English Restaurant and a Balducci's take out store. The lounge is looking sharp and I was told that the plan was to move the LHR and CDG flights here so passengers can drive up to the entrance check in, with many newly added stations and be at the gate within minutes and less than 100 yards from the driveway. The Terminal #3 side is still a work in progress (for like 30 years) but shows signs that it is getting its act together. The 3 lounges there were quite nice, in fact nicer than the Air France lounge at Terminal 1. The people we encountered were most positive about the merger and the morale seemed great. Delta's first 777 aircraft was parked on the runway and it looks like Delta will is going to be a good choice again.

Sunday, November 11, 2007

Intercontiental - Athens - two perspectives

1. LEISURE/INDIVIDUAL Perspective

From the moment you walk in you know you have entered a wonderful art gallery, which doubles as a hotel.The owner is an art collector and has filled the hotel with originals,wonderful reproductions, photographs, etc. At your arrival you are faced with the Blue Man (sculpture) standing on one arm and one leg, the other arm and leg extended to the skies(depicting North, South, East and West). So now "you have arrived".

Although a large hotel one gets the feeling of intimacy . All the rooms are enormous, with a separate sitting area with loveseat and a large, comfortable chair, desk, etc. Large windows in all rooms - the preffered side faces the Acropolis in the distance. Quite a sight at night when the Acropolis is all lit up. Soothing blues and warm white (not stark white) in Club Rooms. The standard rooms are currently covered in deep greens and whites and will possibly convert to the blue scheme after refurbishing. Be it male or female, the decor is unobstrusive. Not utterly masculine or feminine.Great choice of colors and furnishings and the room amenities were exquisite!

The suites are all wonderful, my favourite being a Jr. Suite(qualifying anywhere else for a one bedroom suite)separate bedroom/livingroom with a great terrace and lounge chair(for sunning on a bright sunny Athens day)as well as table and chairs. Wonderful for breakfast or candelight dinner...There are two of these Junior Suites
with larger terraces.The rest have typical terraces.The Presidential Suite of course was fabulous.The Conference Rooms/Ballroom etc,very well done. Self-contained with its own elevator which takes the conference attendees straight down to that area,or one can use the escalators.

Dining is wonderful throughout.Be it CafeZoe(where we had wonderfullunch and breakfast buffets)to the rooftop diningroom - Premiere - which I was informed received One Hat (equivalent of a Michelin Star).The food delicious,presentation exquisite.Impeccable service.During the warmer months the restaurant has additional seating on their rooftop terrace overlooking the City and the Acropolis. A spais now in the process of being built.

The Club Lounge staff could not have been more helpful and gracious.And last but not least,a lovely,inviting,bar/lounge-where a great time was had by all of us.... excellent wines... and where even at 2 o'clock in the morning we felt welcome....

With a few necessary changes which they are working on
The Intercontinental Athens is a good choice!.

Luisa, Senior Corporate & LeisureTravel Consultant
Travel Exchange - A Virtuoso Agency
125 Main Street | Westport, Ct.
203-221-3500
----- -----

2. MEETINGS & GROUPS Perspective:

Athens, Greece - a wonderful Group destination! Dining, Shopping, Meeting, Tours, Sophisticated venues and numerous excursions, too great to number are all of the necessary ingredients for success with any group size or event.

The IC in particular offers more than adequate meeting space.With pieces of art meticulously placed in the meeting rooms the owner has managed to transform a basic breakout room into a warm and inviting place to meet. Don't be misled - all of the rooms feature the usual necessities for any meeting: built in screens, climate control, even the occasional breakfront to hold coffee and mid-day snacks.

The meeting space to room ratio is quite impressive. Offering two ballrooms and many other breakouts and spaces for smaller meetings and workshops you can easily provide for a group of 400+.Ceiling height is generous and the larger rooms maximize their capabilities with soundproof dividers offering planners the ability to mix and match to meet their needs.

As the rest of the hotel is undergoing refurbishing I would strongly suggest taking a look at the carpeting in the meeting area and ballrooms. I found them to be worn and stained. The only other point that may or may not be a deterrent - depending on your program type and size is the columns in the main ballroom. Although they act as a nice divider for a reception, etc. they could be obtrusive and sight problems if the entire room was needed for a presentation, etc.

My associate has already submitted comments and observations on the hotel from an individual guest's point of view so I will refrain from the obvious, such as the room decor, amenities, etc. and try to limit my comments to those that apply more to the expectations of meeting planners.

The rooms are consistent throughout the hotel in size which is a plus for groups! The differences are limited to views - City vs. Acropolis. There are decor differences with the Club Rooms but of course the highlight would be the lovely lounge that Luisa has already touched upon. Aside from suites for VIPs - the Club Rooms offer another upgrade possibility for VIPs and different tiered management when doing a larger group.

While everyone was extremely hospitable and always willing to assist I felt that the front door could have use more attentive servicing. There should always be someone at the door, be it bellmen, etc. to greet you, hold a door open, or flag a taxi. On more than one occasion it was hard to locate assistance for these very things. The revolving door was a nuisance as well, since it was set to stop when someone got close and I witnessed many people hitting into the doors.

The other issue of service that I would like to reiterate was the check-in process. While this may be fine for some properties it would not suit a VIP or someone used to Virtuoso procedures. There was no escort to rooms, which is vital to the guest and assists them in locating the amenities and services provided in the individual guest rooms.

The quality and presentation of all food and beverage is superb! With the training that the IC staff will soon be getting and a the refurbishing (updating in-room TVs, soft goods, bathrooms, etc.)

Carrie Negrinelli, Director - Groups,Meetings and Events for Travel Exchange
203-961.1990

South Africa & Zimbabwe - By Pam

Hello everyone..
I just returned from two weeks in SA and Zimbabwe.I took six lady friends with me and planned the trip with our Virtuoso onsite Trans Africa Safaris. I have used them many times for clients with great success so I was confident they would do a good job for us. It was undoubtly one of my best trips and it was done with perfection.

Accommodations, guides and activities were spectacular. Leslie and Jennifer Paterson were very responsive to all our needs and were always ready to accommodate any changes or address any concerns as well as keeping the cost under control. They also very graciously invited us to dinner at their home in Capetown with some of their SA friends which was a thoroughly enjoyable evening for all. Their were also beautiful gifts in our hotel rooms when we arrived....made by SA artisans...with a note saying they were from me!
 
Capetown is a destination in itself and has a spectacular setting on the water.We opted to stay at the Victoria and Albert Hotel which was very comfortable & service oriented. It is slightly less expensive than Cape Grace hotel which is just next door. The waterfront shops and scenery were very enjoyable.
 
Our guide (Chris) in Capetown was superb..I don't know if he enjoyed us more or we him! Our first day we went to Robben Island ..the ferry leaves right from the harbor. This was where Mandela was imprisoned for many years. It is a good learning experience and a nice boat trip to the island. South Africa should be very proud of its accomplishments in bringing peace and prosperity to their country. You may remember that there was an imbargo on travel to SA during apartheid and the country did not really open up until 1996.
 
We spent one day going to the Cape of Good Hope and had a wonderful seafood meal at the Black Marlin.We saw African penguins and baboons and ostriches along the way.

The next day we toured the wine country with a visit to the lovely town of Stellenbosch. I would have enjoyed a night or two just staying there at the hotel in town. Again we had a glorious lunch at La Petite Ferme overlooking the vineyards..Napa has nothing on this countryside..the scenery is gorgeous and the food even better...you can see we did alot of eating !!
 
Our next destination was Phinda Game Reserve which is operated by CC Africa which has over 40 camps in all parts of Africa.We stayed at Phinda Forest Lodge.

We flew to Durban, you can also go to Richards Bay. We used commercial airlines as opposed to private air charters. Phinda is noted for having some of the best games..and we saw it all...lions, giraffe, elephants, cheetah, black and white rhinos. We missed the elusive leopard and we loved to tease our cute young ranger Luke about it.Our day began typically with a wake up and coffee at 6am and then off on the range rover until 10..a coffee break was usually planned half way with complete service at a picturesque setting. Then back for breakfast and a nap! Again another meal..lunch at 1 and another game drive in the afternoon to watch the sunset with cocktails served on the vlei. Phinda has several other camps that are even more deluxe..Phinda Vlei, Phinda Zuka and Getty House.
 
After three nights we were off to Jburg for an overnight at the very convenient
and deluxe Intercontinental Hotel at the airport before we flew to Vic Falls the
next day. Of course I debated about going to Zimbabwe as opposed to Zambia but I am glad we made the choice of Vic Falls Hotel..a true old world classic and they do a great job despite the economic and political disaster that Mugagbe has created. We enjoyed a walking tour to the spectacular falls.
 
Our last stop was ..Matetsi Water Camp..also CC Africa on the Zambezi river.
It was only a 45 minute drive from Vic Falls.

We enjoyed the change of scenery..our rooms looked out to the river and we could hear the hippos roaring. The staff there was wonderful. They made us feel so welcome and comfortable..even though there were secuity guards and locked rooms at night I felt very safe. I was alone in a single room by then. The rooms were over the top with luxury linens and outdoor and indoor showers and large tubs and bathrooms. Our last night we came home from our game drive and there was a warm bubble bath waiting for each of us! The food and service was done with elegance and imagination.

In case you send anyone to Zimbabwe...only bring US $ and do not use CC!!
 
We flew back to Jburg and then came home to the USA.
I flew BA via London and still think that is the best way to go to split
up the journey. Some flew SAA out of NYC but it is a crowded long flight.
 
Again, I attribute the success of the trip to Trans Africa and Lesley and Jennifer Paterson. Every day was an adventure and planned perfectly. South Africa is truly all about the animals and the people ...I do not know which I enjoyed more!
 
Please let me know if I can answer any questions. I also want to thank Renee and Cliff for taking care of some of my clients while I was gone. I always feel confident that they can handle any situation and it is one of the many strengths of The Travel Exchange.
 
Pam Van Rensselaer-Long
Virtuoso Associate | Travel Exchange
125 Main Street | Westport CT 06880
860 674 8700
paml@travelexchange.net

Ritz London - By Luisa

At least once in one's lifetime, one must stay at the Ritz in London.

Just walking in, you know you have arrived. Low-key but so elegant and beautiful. I had a wonderful site. From the deluxe rooms, to the Junior Suites,to the full Suites, the high ceilings, the colors, the guilded trims, spaciousness and airiness, the furnishings, all so beautiful, so immaculate, elegant and welcoming. The bathrooms divine. We had a one-of-a-kind experience,and very very lucky, that Ruth Jones, the Director of Sales and Marketing,took us down to the private club where one must be a member to enter, or, as guest of the Ritz, you can become a temporary member, and enjoy not only the elegant gambling tables, but dining in the most loveliest of settings.

Through Daphne Warner's office,Dick and I were most fortunate to be able to get last minute reservations for Tea at The Ritz. What a gentle atmosphere, whispered service, soft piano, playing lovely Gershwin and soft classical music, sipping champagne (oh yes, the tea as well... ) what a delight.

I must make a special commendation for their head Concierge.Michael has been with the Ritz for over 30 years and there is not a thing he cannot do. Quick, efficient, in a seemingly effortless manner, he gets things done before you ask for them. He is that good. All my clients I have had stay at the Ritz, had already praised his name, now that I have met him and he helped us with a lot of things we needed, included theatre tickets (and contrary to other deluxes hotels, the Ritz London only adds 5% to the cost of the tickets... exceptional)

Yes, one must stay here at least once, and that means one will go back....

For families, they have the Ritz Kids program. They have children's robes, and all kinds of activities designed just for them. The Ritz already has Christmas packages published. I have a copy if anyone is interested.

Not to forget, book through Daphne Warner. She has been terrific every time I have made a booking. All my clients have received an upgrade. She is very well known and liked at the Ritz.

Luisa

Travel Exchange - A Virtuoso Agency
125 Main St. | Westport, Ct. 06880
203-221-3500

Anguilla Update - By Anne Grethe

Jim and I just spend 7 nights at CuisinArt in Anguilla.

We arrived at the brand new airport which is a dream compared to
the old one. We were met by the VIP service arranged by the hotel
and escorted across the street to the " Fun Time Ferry Service " which
will whisk you over to Anguilla in 30 minutes or less. This is a very
convenient service ( they will clear customs for you while you wait
in the boat ), but keep in mind the waters can be rather rough.
( One lady staying at Cap Juluca broke her wrist in two places
during the crossing the day after we arrived ).

It proved that CuisinArt was a very good choice for us. The food and service both excellent. Their new chef from Dubai is turning the crop from the organic/hydroponic farm into gourmet creations ( the tomatoes were to die for ).

The accommodations are all large and comfortable - most of them ocean front where you step right into the soft white sand of Rendevouz-Bay's 2 mile long beach. Large walk in closets and huge marble bathrooms - double sinks - very large tub and separate shower with GREAT water pressure.

The landscaping is absolutely gorgeous housing hundreds of different species of blooming trees, bushes and plants.

Venus Spa offer a very large variety of treatments. They are building a 10 million addition to this already wonderful spa which should be ready by next December. They also offer a wide variety of exercise classes. You may choose from Yoga - pilates - relax and stretch - sand and surf - aquatic conditions - beach power walk and more.

The general manager Stephane Zaharia will personally greet every guest upon arrival as well as upon their departure.

Outside the resort:
The great new golf course at St. Regis just opened and the beautiful Club House offer breakfast, lunch and dinner. This now proves to be one of the best restaurants on the island. The golf course is located right next to CuisinArt - ( we could walk to the golf course.) Some of the villas are completed and quite a few under construction sitting right at the water's edge - the hotel coming later.

I also did my second site inspection at Cap Juluca. Still a very beautiful resort. They seemed to have some problems with maintenance/plumbing. A few couples we met at CuisinArt checked out of Cap Juluca due to leaks and management problems. I also thought the landscaping needed updating. From local people and newspapers I understand this may be caused by the feud going on between the two owners and the
government. Hopefully this situation will improve when the ownership of the resort is established.

Other great choices for dining is The Strawhat - Tastees - Olivers and many more.

Why is this one of my favorite islands ?

The best beaches and the best food - everyone you meet is friendly. Just wish I had time to do more exploring.


-------------------------------------------------------------
Anne-Grethe Parkin
Travel Exchange - A Virtuoso Agency
125 Main Street | Westport Ct 06880 | 203 221 3500

Ischia, A Magical Place - By Luisa


A very nice ride by hydrofoil from Naples. As you approach Ischia, it is like arriving in Shangrila....

Ischia is composed of many small, chic, lively, towns. Starting with the Port of Ischia, San Angelo (one of my favorites) the people are charming, warm and helpful in every way. We had a tour of the Island and at each bend of the road found each view more breathtaking than the other. There are lovely little restaurants,and even a winery where we had a great wine tasting.

But of course Ischia is not complete without the Mezzatorre Resort and Spa, where you "float" into, not just arrive....

Reception is housed in a separate, delightful building, adorned with white drapes flowing from a wonderful white canopy. Reception could not be more welcoming and warm.

We were housed in the Tower Rooms, the most central location, absolutely beautiful tower, where each and every room and suite is different. The colors, the decor, the views. I had a beautiful room overlooking the pool, grounds, and partial bay view. The colors reminiscent of Pompeii. The bathroom gleaming white tiles (and my bathroom had a window which I happen to love a window in the bathroom). One of our agents had an adorable single room another floor above with a tiny balcony. The Deluxe Grand Suite (which was housing a British actor - but we were able to take a peek at) goes on and on and on. Private pool. The jacuzzi tub by an enormous picture window, and so many other special features. Absolutely gorgeous!

Other wonderful rooms & suites, located in the Parco, Villette Serra and Foresteria buildings, scattered up on the hills (not recommended for those with walking disabilities) are large, airy, beautifully decorated. All different. Some of these units have seaviews, some gardenviews. There is also a Family Villa with absolute privacy (nobody can hear the little ones....). This Villa has a loft that will sleep 4 or 5, lovely gardens, and even a small slide (pretty much for the 2 to 3 year olds). Wonderful choice for a family.

No matter where in the property, each room and each suite is special in its own way. Dining is divine. Gentle service, delicious food and wines.

Last but not least - the spa and the indoor therapeutic pools where one is guided by a technician to which one to start off with, which sequence to continue, and how long at each, what to do, etc., Then, when you are finished, the technician comes and wraps you up in a soft white sheet and helps you plop (and yes you can barely "plop" you are so relaxed) down on a lounge and then covers you with with a big fluffy white towel... from there try a massage and then order a cart to wheel you out... you won't be able to walk.... Let's not forget their facials... the creams, produced in Milan, are amazing.

For the exhausted executive, no place to unwind like Mezzatorre. Ladies travelling on their own, absolute safety and one just walks around wrapped in their fluffy white robes. Don't worry about makeup.... until dinnertime of course...

Relaxed, yet elegant atmosphere. Perfection personified. I highly recommend Mezzatorre Resort and Spa.

Please call me if you have any questions.
Luisa
Travel Exchange - A Virtuoso Agency
125 Main St. | Westport, Ct. 06880
203-221-3500

Friday, November 9, 2007

Madrid & The Intercontinental Madrid - By Cliff

I just returned from 4 days in and around Madrid hosted by The Intercontinental Madrid and our Virtuoso onsite company, Made in Spain. I flew Delta in Economy from JFK. That Delta terminal at JFK is a disgrace. It is about 5 times too small and way too antiquated for modern air travel. That said the in-flight service was standard and the flights were on time in each direction.

I haven't been to Madrid in almost 8 years and found the city to be almost a new destination. It has grown into a very cosmopolitan city with all the amenities of any world class destination. New skyscrapers are rising all around the city, many with international corporate names on them. The Prado Museum has recently opened a new addition, and there are many other museums covering many interests. There are many restaurants offering all types of food from traditional Spanish to Michelin star award venues. The city feels safe and is clean and is most definitely a late night destination. The people are well dressed and very fashionable. The shopping looks to be as good as any other high end international city. It is also a wonderful place to explore on foot or using its extensive mass transit system.

We took a day trip out to Segovia which is a very interesting city, with its well preserved aqueduct and the Alcazar Palace. This was no more than an hour and a half from Madrid. We also visited a historic town called Pedrazza which had mostly locals and Spanish daytrippers. I am told that there are many towns like this to explore rather than spending all the time at the usual tourist attractions. Travellers who base themselves in Madrid can do day trips to many different places. Our Virtuoso on-site "Made for Spain" put together a great touring program for the short time we were there. They are very knowledgeable and are always looking to expose clients to more than just the typical expected locations.

The hotel is a very deluxe (Virtuoso) property. It is located in a very affluent area surrounded by high profile offices, upscale homes and embassies. It is a short walk or cab ride to the Prado via the Paseo de la Castellana, which is a well manicured, walker friendly street. The Ritz and Palace are right next to the Prado. This makes them always surrounded by hoards of tourists, shops, street performers and the fast food operations that go along with them. The IC is just slightly away which is very much an asset.

The hotel itself is very traditional. Here you feel the warmth of the staff from the time you enter the lobby. The public areas are very upscale and
attract many locals to its bar and restaurant. The Sunday Brunch is an elaborate feast where the Madrilenos come to celebrate an occasion. The Club Lounge, located on the 2nd floor, offers full scale food presentations and cocktails until 1130pm. Booking the Virtuoso rate automatically puts your client in a Club Room with access to this lounge. With the US dollar so weak, having a cooked to order breakfast and drinks and hors d'ouvres in the afternoon are a huge savings. The Virtuoso rates vary but are generally surprisingly low.

The Club rooms are scattered around the hotel and not on any one floor. These rooms are larger and offer upgraded amenities, robes and have all the products and services any traveller could want. Rooms that overlook the Paseo de la Castellana generally do not have balconies but courtyard rooms
have sliding glass doors to a deck that overlooks well kept gardens where concerts are performed on some evenings. The bathrooms have double sinks, large walk- showers with an attached drying area and a separated w/c. The beds are comfortable, the rooms quiet, and high speed internet is free.

With the US dollar so weak this hotel is a great bargain (relatively), in the best area, offering amenities and service that will surely impress even your most demanding client. No matter what your client says this place is very "Ritzy" too.

New Zealand - By Pauline

I just returned from an amazing trip to New Zealand.

From Wellington we toured through Maori towns - Featherston and Greytown, the oldest planned inland town on our way to Wharekauhau Country Estate – a working sheep ranch. There aren’t enough superlatives to describe this heavenly place. From my window I watched the sheep and lambs at play in deep green paddocks. This stunning view was framed by turquoise ocean waters and snow capped mountains. We had an exciting 4WD farm tour through the paddocks and along the beach –forging through mountain streams in some places. What a thrill to watch the working dogs herd the sheep. The “eye” dogs get the sheep to look at them and lead them along while the “hunter” dogs ( they’re the ones who bark) flank the rear and herd them. It’s like watching ballet in the fields. An excellent dinner was served in their dining room – see photos on their website. It was fun meeting and talking to the other residents at the Lodge. Click on the link to truly appreciate the setting, accommodations and activities.
http://www.wharekauhau.co.nz

Next morning a bright red helicopter picked us up on the front lawn to take us to the airport for our flight to Blenheim. For the next few days we were toured around by excellent guides from Backcountry New Zealand . They can cover anything and everything. They really are “tops”. Check out their website.
http://www.backcountry.co.nz

Hapuku Lodge ( built by the architect owners) blends in with the surroundings. We felt like we were on an adventure in the tree houses. On one side our glass walls overlooked a deer stud farm and on the other end was a sheep and cow pasture. The food was excellent – grown in their own organic garden. Once again we enjoyed a wonderful communal lodge dinner. For more details and views click below.
http://www.hapukulodge.com

Next day a blue helicopter carried us up to Shearwater Lodge in the mountains. The scenery was breathtakingly beautiful. A Kea bird joined us on the deck for appetizers. This is truly a hiker’s paradise. The forest is full of birds and interesting vegetation.
Next morning the more active hiked all the way down the mountain. Jacqui and I rode the Piston Bully half way (that was an adventure) then hiked the last half. See my photo of the red tractor. For descriptions of the walks click below.
http://www.kaikourawilderness.co.nz

We had a wonderful drive through the New Zealand countryside to Christchurch .
Otahuna Lodge is a real gem. Sir Heaton Rhodes built it in 1895. It is protected by the New Zealand Historic Places Trust. Last year two Americans bought it and restored it. Furniture was designed and hand crafted to fit the rooms. Twenty eight paintings were commissioned. The stunning wallpaper in the dining room is the original wallpaper. The gardens are immaculately manicured. Everything has been finished to perfection.

We dined with other resident guests in their elegant dining room. Each course was introduced by their very entertaining chef. Their charming wine aficionado touched on the history of the wine to follow. It was a dinner to be remembered.

Click below to view this incredible lodge. Also click on the Rhodes suite where I stayed.
The bathrooms are extra large with a Jacuzzi tub, shower, 2 sink vanity with granite counter tops. There is a separate entrance room. Just like home!!!!
http://www.otahuna.co.nz

We did a site inspection at The George in downtown Christchurch . This is a modern styled hotel which has received several awards for their excellent service. An excellent choice for anyone requesting a downtown hotel.
http://www.thegeorge.com

Next day we flew to Queenstown. Here you can be as active or as laid back as you want.
We were to helicopter over Milford Sound but the weather changed our plans. We were treated to the “wild action” of the area Jet boats over the rapids give a very thrilling ride. Then we (one of us) tested the Canyon Swing – a 220 foot drop into a canyon with rocks and a river below. That was a heart stopper.

We drove to Blanket Bay and passed through Central Otago the heart of the vineyard region. The scenery here is so pristine - breathtakingly beautiful. The lodge goes with the scenery – divinely elegant. A perfect resort for someone who wants quiet solitude – away from all the cares of the world. This is a definite MUST to click on.
http://www.blanketbay.com

We did a site inspection of Eichardts Private Hotel in the center of Queenstown.
This charming historical hotel grew out of the fortunes and misfortunes of the pioneers and is located in the middle of town. Its history is charming.
Click on the guided tour and highlight the list on the right hand side.
http://www.eichardts.co.nz

In Queenstown we stayed at Azur - a retreat resort perched on a hill with exquisite views of water and mountains. Azur has a comfortable laid back atmosphere. They do not serve dinner but have a mouth watering breakfast and a delightful afternoon tea. The staff looks after your every whim and drive you into town (5 minutes) whenever you want. From the Jacuzzi in your bathroom you can meditate on the view – a calm blue lake with mountains towering over it.
http://www.azur.co.nz

Most of these resorts have been restored or built within the last ten years.
Backcountry New Zealand and Canyon Swing started about 6 years ago.
The filming of “The Lord of the Rings” has escalated tourism in New Zealand.
This is THE up and coming country to visit. Accommodations and activities will more than satisfy any type of traveler – from the most discerning to the backpacker.

There is something for everyone. The scenery is breathtaking – majestic mountains next to crystal clear lakes and blue green oceans. For those extremists who seek wild adventure they have Jet boats, Canyon swinging, Bungy jumps and heli skiing. For the moderate active traveler there are great hiking trails in the mountains, biking, skiing, and swimming with the dolphins. For those who prefer the cultural side, they can explore the Maori people’s arts and crafts and the laid back historical towns.

This country is a haven for wine connoisseurs. Wonderful vineyards are all around.
The cuisine is excellent - from 5 course gourmet meals at deluxe resorts to roadside sandwiches made with freshly baked bread. And shopping is excellent. Their Merino Mink sweaters – so soft and cozy and their fire opals are irresistible.

EXCLUSIVELY NEW ZEALAND is one of those special companies which really make dream vacations come true. They work with the best people, excellent guides, wide range of hotels and resorts and a variety of transportation companies. They can organize anything and everything any client would want.
Nothing is too large or too small.
http://www.exclusivelynz.com

Ellen Freschauf is their rep on the East Coast.
If you have any questions, call me.

France-Loire/Paris & Tallinn,Estonia -By Barbara

Just returned from a wedding in France at the veritable Chateau Chambord - the largest, most magnificent chateau of the Loire Valley. the wedding was charming and there was a magic to being in the chateaux with extraordinarily beautiful weather, This was not a destination wedding precisely sincew the bridge (daughter of a good frient) married the son of a baroness from the Loire Valley and their family still resides there.

I forgot how flat the Loire Valley was which makes it ideal for bicycle trips and a perfect one for families. the touring is wonderful and takes one back to another epoch. the countryside is still quite rurual so going between towns and their chateaux can be a wondereful amble through fields and country roads, the temperatures were in the high 60's, low 70's so October is still a good month to go.

also a wonderful spot to send clients for a 2 - 3 day stay as a side trip from Paris. we stayed at a charming chateau B & B run b y the original family just outside of Chambord for `147 euros per night incldg. breakfast. Chateau Hotels site check it out: http://www.chateauxhotels.com/

some things i learned thru my travels:

1. CDG - Air France has a new spectacular terminal in Paris , very well staffed at customs and security, The almost flat-bed seating in biz class is quite comfortable and cabin service in both directions was extremely good.

On way back from Tallin, I had the opportunity to experience connecting in Paris as a transit passenger from Terminal 1 to the new Terminal 2. it worked incredibly well and was quite ewasy to navigate incldg the bus between terminals. when the bus dropped us off at Terminal 2 we had the chance to clear immigration since there were no lines and a bunch of imm agents standing by - with 3 hours between flights this was a welcome plus for us smokers.

Also the security at CDG works exceptionally well. no lines since they disperse security at clusters of gates rather than one bottleneck for the whole terminal - it was relatively painless.

2, Excess baggage charges in Europe - on my Estonian Air flt. from CDG - TLL they only allow 20kgs. i learnt that all intra-European flights have this weight restriction 20 kgs. therefore it is important to alert you pax of this when they are taking inter-European flights that they may have to pay excess baggage if over 20kgs. (i did!)

3, France & Euro - yes France was expensive! i read a good quote:" Americans find themselves 40% poorer with the exchange rate". while it is true it is expensive there are many ways to keep it an affordable vacation. in the course of my research, i learnt that there are wonderful PAris apartments available for rental some of them quite luxurious and not at all expensive. if you want more info on this ask me for sites.

also check out the chateaux B & B site http://www.chateauxhotels.com/

4. Tallinn, Estonia - the old town has some wonderful preserved mideval charm and a veryw ell preserved mideval village feel. some charming things to visit and must work well as a Baltic cruise port of call. apart from a brief stop, Estonia is not a destination per se. one still gets a strong feel of the Soviet era with its cement block buildings and watchtowerss all over and revovling cameras on every corner.

The people of Estonia are really working on trying to eliminate this stigma and they are host to Finns, Germans & Swedish visitors primarily but would like to encourage more visitors from other parts.

The food is okay and several restaurants we enjoyed had good chefs. One dinner was in a Design Hotel (they are really coming on strong for small, unique hotels) hotel is Three Sisters in Old Town,. the dinner, service and style of the hotel was excellent for those that like an authentic experience.